Privacy Policy
This Privacy Policy will help explain fully how we collect, use and protect your personal information. If you have any questions about how we use your personal information, please contact us on enquiries@bigblueswimschool.co.uk
Our commitment to you:
Big Blue is fully committed to protecting your privacy. We collect and protect your data in accordance with the Data Protection Act 1998 and this latest General Data Protection Regulation (GDPR).
General Data Protection Regulation (GDPR) comes into effect on 25th May 2018. The aim of this is to give you more control over how your personal information is used, by imposing more stringent obligations on those who hold it.
What information does Big Blue collect and why?
Big Blue collects the minimum information required to provide you with an efficient and quality service to both you and your child. We hold the following information:
Name of your child
Your Child’s DOB
Any relevant medical information
Your Name
Your Contact Details (address, mobile number & email address)
How does Big Blue obtain this information?
If you completed the ‘Contact Us’ page on our website
When you completed the Customer Registration Form
When you signed up to the Big Blue Customer Portal
Any information given to us via email
Any information you gave us verbally over the phone
How does Big Blue manage this information?
We only request data relevant to the service we provide
Never keep data longer than is required
Delete your data once you are no longer a customer (unless you request to remain on our mailing list)
Ensure all data is up to date and correct
Ensure all data is stored securely in all formats
Ensure that no data is shared, transferred or sold to any other parties
Ensure all data is processed lawfully
Ensure all data is processed in line with data subject’s rights
Your Rights
All personal information retained is owned by you. You have the following rights in relation to all personal data held by Big Blue:
· You can request to view the data we hold on you
· You can request for any information held to be corrected
· You can request a copy of all data held on you
· You can request we delete any information held on you
· You can object to the way in which we use your information
If you would like further information on the way we use, store or collect your data please contact us on enquiries@bigblueswimschool.co.uk.
How does Big Blue protect this information?
All your information is stored on secure servers with multiple layers of protection to block any unauthorised access. Any hard copies of data are stored with appropriate security measures in place to restrict access.
Does Big Blue share your information with anyone else?
Big Blue NEVER shares or sells any personal information (name, address, email etc.) to any third parties. However there are some circumstances where we would be required to do so:
To process payments via “GoCardless”, or “Stripe”
If you request we provide another party with your information
If we are legally required to do so
In either case we would only provide the bare minimum information required to fulfil these obligations.
Cookies
Our website uses cookies, but these do not track any personal information you have not provided. The cookies are not able to access your system or any additional information held on your hard drive.
You can refuse cookies at any point by turning off this function via your internet browser. Your browser may alert you before accepting cookies via any website. You will still be able to access the Big Blue website with the cookie function turned off.
Consent
At the time of submitting personal information to Big Blue, you consent to the use of that information in line with this Privacy Policy.
Changes to our Privacy Policy
Any changes made to the privacy policy will be available on this page and we will endeavour to make all users of the Big Blue website aware of changes to this policy.